Vacancies

Sales advisor

Your tasks:

• Sales - to increase sales through the conversion of incoming phone and email sales enquiries
• Outbound - qualifying new customers as well as contacting old customers. Small outbound campaigns to help generate business
• Enquiries- to complete quotation enquiries and return in the agreed timescale, ensuring good communication throughout the process
• Customer Service - Working with existing and new customers to deliver first-class service, building strong and sustainable relationships
• Knowledge - to develop a good understanding of product and processes. Offering advice and support to provide best solution to customer requirements
• Order processing - Input and scheduling of sales orders via SAP ERP and CRM software
• Back Office support - Give excellent and timely support to external sales team

Your profile:

• Having a friendly and engaging personality
• Comfortable working with a range of different people
• Should have a confident manner
• Excellent Telephone Manner
• Able to work as a part of a sales team
• Be able to demonstrate excellent Customer Service
• Confident in using a variety of IT packages
• Willing and open to learn

It would be also advantageous to have a working knowledge of SAP ERP and CRM, as well as a knowledge of the UK woodworking industry.

We offer:

• An interesting and varied job with room to develop your own ideas in an innovative and successful company
• Performance-oriented salary
• Flat hierarchies and communication at eye level
• Intensive training in our product range and regular feedback meetings
• 30 days' holiday
• Further benefits: numerous staff events, health promotion, bike leasing, attractive social benefits, hot drinks - with us you benefit from numerous extras.